Last Updated: 25th August 2025

Welcome to Arabica Robusta and Company Pty Ltd
These Terms and Conditions (“Terms”) govern your use of our website located at www.arabicarobustaco.com (“Site”) and the purchase of any products or services offered through the Site. By accessing or using our Site, you agree to comply with and be bound by these Terms.

If you do not agree to these Terms, please do not use our Site.

1. Company Information

Arabica Robusta and Company Pty Ltd

Address: Pretoria Street, Oaklands, Johannesburg, Gauteng, South Africa, 2192
Email: raphael@arabicarobustaco.com
Phone: +27 76 270 2782
Business Registration Number: 2025/249383/07

2. Products and Services

We sell coffee beans, brewing equipment, and related accessories. Product descriptions, images, and specifications are provided for informational purposes and may be subject to change. All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time.

3. Ordering and Payment

• By placing an order, you are offering to purchase a product subject to these Terms.
• All prices are listed in South African Rand
• We accept payment via Payfast
• Orders will only be processed once payment has been successfully received.

4. Shipping and Delivery

• We offer domestic and international shipping where applicable.
• Shipping times and costs vary depending on location and selected shipping method.
• Estimated delivery times are provided for convenience and are not guaranteed.
• Risk of loss and title for items pass to you upon delivery to the carrier.

5. Returns and Refunds

• You may return unopened and unused items within three business days of delivery for a full refund or exchange, excluding shipping charges.
• Perishable items (e.g., coffee beans) may not be eligible for return unless damaged or defective upon delivery.
• To initiate a return, please contact us at raphael@arabicarobustaco.com with your order number and reason for return.
• Refunds will be processed within three business days after we receive the returned item.

6. User Accounts

• You may be required to create an account to access certain features of the Site.
• You are responsible for maintaining the confidentiality of your account information.
• We reserve the right to suspend or terminate accounts suspected of violating these Terms or engaging in fraudulent activity.

7. Intellectual Property

All content on this Site, including text, images, logos, and trademarks, is the property of Arabica Robusta and Company Pty Ltd or its licensors and is protected by applicable intellectual property laws. Unauthorized use is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Arabica Robusta and Company Pty Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of, or inability to use, the Site or products purchased.

9. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after any changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:
raphael@arabicarobustaco.com
Pretoria Street, Oaklands, Johannesburg, Gauteng, South Africa, 2192
+27 76 270 2782