Effective Date: 25th August 2025
Welcome to Arabica Robusta and Company Pty Ltd. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.arabicarobustaco.com and purchase products from our online store. By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect several types of information, including:
Personal Information
When you make a purchase or create an account, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (processed securely via our third-party payment processors)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited, referring site, and time spent on our site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your orders or account
- Send marketing and promotional emails (with your consent)
- Improve our website and customer experience
- Prevent fraud and enhance website security
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service providers (e.g., payment processors, shipping companies, email platforms) who assist us in operating our business
- Legal authorities if required to comply with legal obligations or enforce our policies
- Analytics providers (like Google Analytics) to help us understand website usage
4. Cookies and Tracking Technologies
We use cookies and similar tools to enhance your experience, analyze site traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Object to or restrict certain types of data processing
- Request data portability
To exercise any of these rights, contact us at raphael@arabicarobustaco.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Arabica Robusta and Company Pty Ltd
raphael@arabicarobustaco.com
+27 76 270 2782